CUSTOMER MESSAGING SOFTWARE

‘Wow’ your customers at their fingertips

Freshchat helps you engage and delight your customers wherever they are – web, mobile and social messengers.

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1

Reach out wherever they are

Engage on web, mobile, and other social messengers.

2

Automate with bots and AI

Assist with precise answers and conversations.

3

Engage with proactive campaigns

Send targeted outbound messages to users.

Do more than just chat!

Messaging is the new way businesses

interact with customers

MESSAGING CHANNELS

Engage with customers, wherever they are

Connect with your customers on messaging channels like WhatsAppApple Business ChatFacebook Messenger, etc.

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5

CHATBOTS

Automate with bots and AI

Delight customers with bots and AI that focus 

on intent, delight, and faster resolution.

 

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PROACTIVE CAMPAIGNS

Reach out to customers    before they reach you

Send proactive campaigns to users based on user behavior,          actions and other conditions. 

Learn more…

6

Scale with Freshworks Platform

Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions and hundreds of Marketplace Apps. 

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Delight your customers wherever they are.

Get Freshchat today