
Reach out wherever they are
Engage on web, mobile, and other social messengers.

Automate with bots and AI
Assist with precise answers and conversations.

Engage with proactive campaigns
Send targeted outbound messages to users.
Freshchat helps you engage and delight your customers wherever they are – web, mobile and social messengers.
Engage on web, mobile, and other social messengers.
Assist with precise answers and conversations.
Send targeted outbound messages to users.
Do more than just chat!
Connect with your customers on messaging channels like WhatsApp, Apple Business Chat, Facebook Messenger, etc.
Delight customers with bots and AI that focus
on intent, delight, and faster resolution.
Send proactive campaigns to users based on user behavior, actions and other conditions.
Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions and hundreds of Marketplace Apps.