Eagle Connect

Maximise sales and service through customer’s preferred communication channel. 

When it comes to cost effectiveness, beautiful, branded design, and ease of collecting new subscribers, email was unrivaled until recently. Moreover, depending entirely on email will 

create certain difficulties, such as competing in a packed inbox, templates not rendering properly, and subscribers’ preferences shifting to mobile-first. Brands can send their most essential communications directly to subscribers’ phones using preferred chat platforms, avoiding getting lost in the shuffle and increasing conversion rates significantly.  

  • WA messages are short and simple by nature, making them quick and easy to generate. 
  • Your subscribers will almost certainly get your WA messages, and you won’t have to worry about censored inboxes or malfunctioning templates. 
  • Brands are increasing overall revenue by boosting messages via WA that might otherwise go unnoticed if sent via email. 
  • Ultimately, it’s what the customers desire! The majority of people prefer to communicate with their favorite brands directly through WA. 
Functionality 

OTP Authentication  

  • Fraud/Accidental Order Identification  
  • Account registration  

 

Automate Conversations  

  • Abandoned Cart Recovery  
  • Customer Support 
  • FAQs 

 

Customer Journey Notifications 

  • Transactional Notifications – Ordre confirmation, delivery status, shipment and more 
  • Post Purchase Journey – Shipment confirmation, review links, tutorial videos and more 
  • One click prepaid payment link to convert COD orders. 

 

Personalized Templates 

  • Templates can be created and utilized to send our personlised “bulk” messages for increased engagement  

 

Broadcast or Instant Trigger   

  • Broadcast or trigger to single number as needed  

 

Conversation Tracker  

  • Track conversations of your sales team in one central place dashboard  
  • Add conversion tracking via various channels including WhatsApp to optimize your marketing efforts 

 

eCom Integration 

  • Integration to Purchase, Inventory as well as other relevant events to channels like Shopify, WordPress etc. 

 

Fallback Options 

  • Option to send SMS automatically in case the number does not have WhatsApp activated on it  
 

 

Boost your Business with us

Get in touch with us and let's explore the possibilities together.

Boost your Business with us

Get in touch with us and let's explore the possibilities together.

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与我们一起促进您的业务

给我们留言并保持联系

Boost your Business with us

Drop us a line and Keep In Touch

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